Interview with a moron

I was calling around for some price quotes on 24/7 home care for mom, for if and when she comes home, and I had this conversation with the receptionist.

Receptionist: So, what is her medical condition?
Me: She is terminally ill.
Receptionist: What?
Me: Terminally ill.
Receptionist: Does that mean she's gonna die soon?
Me: Yes.
Receptionist: Oh. Sorry.

I can't be irritated. I'm still laughing too hard. I'm just surprised the next question wasn't, "So, does that mean this is a short-term assignment?"