Before dad went into the hospital, I did his grocery shopping online. I have to say, Waldbaum's online grocery service is quite bitchin'. Good selection, reasonable prices, all delivered to my Dad's door so I don't have to go to the store. Rock on, Waldbaum's. So I was a little stunned when I got this email from Waldbaum's today:
"We miss you! Where have you been? Was it something we did?
We are always listening to our customers and would like to ask you a few questions about why you have stopped using our online service.
Please take a minute to complete a brief on-line survey and tell us how we can make this service meet your expectations.
We hope to see you soon.
Waldbaums of Valley Stream Customer Care Team"
My actual response:
"Give it some time, dudes. I was buying for my father, who has dementia and doesn't do his own shopping. He's in the hospital now after major surgery and eating crap like individual-serving applesauce.
Way to run your business like an Italian grandmother, with all the guilt, by the way. I promise, I'll start buying from you again when Dad gets home from the hospital. And I'll call home more often and visit on Sunday, too. Just don't give me with switch!